Terms of Use
ADI MOTORING LIMITED – TERMS OF USE
1 Introduction
This Website is operated by ADI Motoring Ltd ("we", "us", "ADI Motoring"), Company Registration Number 547846, registered office: Digital Office Centre, Balheary Road, Swords, Co. Dublin, K67 E5A0. Driving lessons and associated services are provided in collaboration with independent, government-licensed driving instructors (our Instructors) and facilitated by us.
2 We are here to help
ADI Motoring is an independent online platform that connects learner drivers with qualified professional driving instructors. We do not personally provide driving lessons nor do we operate as joint-venturer or employer of driving instructors. Our role is to provide a simple, safe, secure and convenient platform to help you become a competent and confident driver. We market driving lessons on behalf of our Instructors, accept payment on their behalf and facilitate the ongoing relationship with you.
3 Booking lessons
Self-service bookings. When you book through our Website you choose an Instructor operating near you and select a lesson package. After sign-up and payment you receive confirmation of payment and your first booking, plus reminders and change notifications.
Telephone bookings. When you call us to book, we assign a suitable Instructor, provide a provisional date/time and email a secure payment link. We do not take card details over the phone. Once payment is made you receive login credentials to manage your bookings online.
Instructor invitations. If an Instructor invites you, you will receive login credentials by email and can thereafter manage all bookings on the platform.
Late-cancellation forfeiture. If you cancel a lesson less than 48 hours before its start time the lesson price may be forfeited under Section 11. Enforcement of this rule is at the Instructor’s and ADI Motoring’s discretion.
4 Driving lessons
Our service is subject to availability. We may substitute an alternative Instructor if the original becomes unavailable. ADI Motoring is not liable for traffic violations incurred by you during or outside a lesson. All Instructors contractually agree to our standards of professionalism and care. Please contact us if you have any concerns.
5 Pricing & Payment
5.1 Transparent, all-inclusive pricing
All prices shown online or quoted by our team are inclusive of VAT (where applicable) and represent the total amount payable. No surcharge or "card handling fee" will be added for payment by consumer Visa, Mastercard, Maestro or any other card covered by the European Union (Payment Services) Regulations 2018.
5.2 Accepted payment methods
We accept Visa, Mastercard, Maestro, bank transfer and ADI Motoring gift vouchers. Optional discounts for particular payment methods (e.g. bank transfer) will be presented before you commit to pay.
5.3 Payment flow
Payment is received by us on behalf of your Instructor. Once paid, your obligation to the Instructor is discharged. Our commercial fee arrangement with the Instructor does not affect the amount you pay or any refund you receive.
6 Statutory Right of Withdrawal (Cooling-off Period)
You may withdraw from a distance contract within 14 calendar days of receiving your booking confirmation, without giving any reason, under the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013.
6.1 Exercising the right
Notify us by email or post before the 14-day period expires (model form in Schedule A). We will confirm receipt without delay.
6.2 Early performance
If you ask lessons to start within the cooling-off period:
- The right to withdraw ends once all lessons in the booking are delivered.
- Where some lessons have been delivered, we refund you minus an amount proportionate to lessons already provided.
7 Cancellation & Rescheduling (Outside Cooling-off Period)
Notice given before lesson | Fee |
---|---|
≥ 48 hours | Free reschedule or full refund |
< 48 hours or no-show | 100% of lesson price |
These fees are a genuine pre-estimate of the costs incurred when a slot cannot be re-booked at short notice.
8 Refunds
8.1 Method and timing
Refunds are made using the same payment method you used, within 14 days of:
- receipt of your cancellation notice; or
- (where applicable) the return of any training materials supplied.
8.2 No fees on statutory refunds
You will not incur any administration or processing fee on refunds due under Sections 6 or 7.
8.3 Good-will refunds after 14 days
Where we agree, at your request, to issue a refund more than 14 days after booking and outside the cancellation windows in Section 7, we will deduct an administration charge of €20 to cover administration, payment-gateway and processing costs. This charge will never exceed our direct cost of processing the refund.
8.4 Lesson Expiry Policy
All lessons purchased must be used within 12 months from the date of payment. Unused lessons will expire after this period and are non-refundable, except where statutory rights apply (e.g., during the 14-day cooling-off period under Section 6). Extensions may be granted for exceptional circumstances (e.g., documented medical issues, pregnancy, or verified driving test delays) upon written request to
Where we agree, at your request, to issue a refund more than 14 days after booking and outside the cancellation windows in Section 7, we will deduct an administration charge of €20 to cover administration, payment-gateway and processing costs. This charge will never exceed our direct cost of processing the refund.
9 Our Cancellation or Rescheduling
We may cancel or reschedule a lesson due to Instructor illness, vehicle breakdown, unsafe weather or other events outside our control. You may choose either (i) a replacement lesson at the earliest convenient time or (ii) a full refund.
10 Repair or Cleaning Fees
You are liable for the reasonable cost of repair or cleaning of an Instructor’s vehicle/property resulting from damage beyond normal wear-and-tear. Verified amounts will be charged to your payment method and are non-refundable.
11 Network Access & Devices
You are responsible for obtaining network access and compatible hardware/devices to use the Website and Services. We do not guarantee that the Services will function on any particular hardware and are not liable for internet malfunctions.
12 User Requirements & Conduct
You must hold a valid learner permit and carry it during lessons. You must comply with all laws and may not cause nuisance, annoyance or property damage. Proof of identity may be requested.
13 Licence
Subject to compliance with these Terms, ADI Motoring grants you a limited, non-exclusive, non-transferable licence to access and use the Website and related content for personal, non-commercial purposes.
14 Ownership
All intellectual-property rights in the Website and Services remain with ADI Motoring or its licensors. No right or licence is granted except as expressly set out in these Terms.
15 Restrictions
You may not remove copyright notices, reverse-engineer the Website, frame or scrape content, launch automated scripts to burden the system, or attempt unauthorised access.
16 Notices & Communication
We may give notice via the Website, email or post. You may write to our registered address or email
17 User-Provided Content
By submitting content you grant us a worldwide, royalty-free licence to use it. You warrant you own or control the rights and that the content is lawful and non-offensive.
18 Arbitration Agreement
Any dispute shall be settled by binding arbitration on an individual basis, waiving any right to class actions, except that each party may seek small-claims or injunctive relief for IP infringement.
19 Indemnity & Limited Liability
You indemnify ADI Motoring for losses arising from your use of the Services or breach of these Terms. ADI Motoring’s total liability shall not exceed €500 except for liability that cannot be excluded by law.
20 Events Outside Our Control
Neither party is liable for delay or failure caused by events beyond reasonable control, including acts of God, war, fire or flood.
21 Disclaimer
Services are provided “as is”. We disclaim all implied warranties to the maximum extent permitted by law. Your use is at your sole risk.
22 Severability
If any provision is held unenforceable, the remaining provisions remain in effect.
23 Entire Agreement
These Terms constitute the entire agreement and supersede prior understandings.
24 Variations
We may revise these Terms at any time by updating this page. Continued use constitutes acceptance.
25 Law & Jurisdiction
These Terms are governed by Irish law. The Irish courts have exclusive jurisdiction.
26 Acceptance
By using the Website or Services you acknowledge that you have read, understand and agree to be bound by these Terms.
Schedule A – Model Cancellation Form
(Complete and return only if you wish to withdraw from the contract.)
To: ADI Motoring Ltd, Digital Office Centre, Balheary Road, Swords, Co. Dublin, K67 E5A0,
I/We [*] hereby give notice that I/We [*] withdraw from my/our [*] contract for the provision of the following service —
- Ordered on/received on* […]
- Name of consumer(s) […]
- Address of consumer(s) […]
- Signature of consumer(s) (only if this form is notified on paper) […]
- Date […]
[*] Delete as appropriate.
Version: 16 July 2025