T&CS, CANCELLATION AND REFUND POLICY
All lessons are booked with the full intention of them being delivered by your RSA School of Motoring Instructor, however, in the unlikely event that it becomes necessary for us to cancel a lesson, we will endeavor to provide you with as much notice as possible and we will always seek to offer you an alternative time or date that is suitable for you. Should this not be possible, then upon your request, the lesson fee (if prepaid) will be refunded to you in full.
If you should need to cancel or change the date or time of a lesson, RSA School of Motoring requires a minimum of 48 hours notice, so that we can re-book the Instructor's time. Should you be unable to keep to your booked appointment and give less than 48 hours notice, then your lesson fee will still be due for payment and it will NOT be refunded if it has been prepaid.
If you require automatic lessons please choose from the automatic packages or the price difference will need to be paid when lessons commence.
All gift vouchers purchased after the 2nd December 2019 have a 5 year expiry from date of purchase. All vouchers purchased before 2nd Decemeber 2019 have now expired.
From the date a voucher is redeemed all lessons must be used within 6 months.
The purchase value of any gift vouchers remain the same for 5 years but if the package value has increased since the point of purchase the difference in value must be paid.
We use Stripe Inc. to process all our online payments. Stripe Inc charge a variable fee for transactions and these are included in our package prices.
No refunds will be issued on partially completed block booked lessons and gift voucher packages.
Any refunds issued are subject to a minimum €20 administration fee and online transaction fees collected by our payment provider Stripe Inc are non-refundable.
Once a clients driving lessons are started they will need to be used within 6 months.
If you have booked an Intensive Course, RSA School of Motoring requires 14 days notice of cancellation in order for you to receive a full refund. Should you give less than 14 days notice, but more than 7 days notice, then 50% of the fee paid will be refunded to you. In the event that you give less than 7 days notice of cancellation, then your course fee will NOT be refunded.
If you book a Semi-Intensive Course, RSA School of Motoring requires 10 days notice of cancellation in order for you to receive a full refund. Should you give less than 10 days notice, but more than 7 days notice then 50% of the fee paid will be refunded to you. In the event that you give less than 7 days notice of cancellation, then your course fee will NOT be refunded
If upon arrival for a lesson, your RSA Driving Instructor deems that a pupil is unfit to undertake the lesson due, for example, to the effects of drugs or alcohol, then the Instructor will NOT continue with the lesson, however the pupil will be liable for the full cost of the duration of the lesson period which they had booked.
All purchases made through RSA School of Motoring are subject to a 14-day cooling off period. Once any of the services have not been availed of during the 14 days the purchase may be cancelled and a full refund obtained.
Terms & Conditions on Special Offers and Deals
€19 Introductory Lesson Deal
This rate is for EDT lesson 1 and is a stationary lesson as laid down by the Road Safety Authority.
Lesson is conducted in groups of 5
Must be a full time student 17-24.
Applicable to EDT beginners only.
Only valid Mon-Fri 9am-5pm.
First lesson money back guarantee
If, after your first driving lesson with a new RSA School of Motoring instructor (up to a maximum of two new instructors) you are not satisfied with the service provided to you, please notify us within 24 hours of the conclusion of your lesson. In such circumstances we will refund any amount already paid by you for the lesson, to your payment method. For payments by credit card, the amount refunded will be less the credit card transaction fees (2%).
Please note, the first lesson money back guarantee only applies if you notify us within 24 hours of conclusion of your lesson that you are dissatisfied with the service.
Except as otherwise set out in these Terms all fees paid by you in connection with the RSA School of Motoring Services are non-refundable unless we (at our sole discretion) determine otherwise.
All our terms and conditionals are subject to change by us at any time.